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Rated 5.0 Stars on Google!

Serving The Basin Since 1977

“Little Things Mean A Lot”

We’re Your Trusted Team for HVAC, Plumbing, and Electrical Services

Comprehensive HVAC and Plumbing Solutions

At Basin Refrigeration, we specialize in delivering complete home comfort solutions that encompass every aspect of your residential and commercial heating, cooling, refrigeration, and plumbing needs. Since establishing our roots in 1977, we’ve built our reputation on the principle that “Little Things Mean A Lot,” ensuring meticulous attention to detail in every service we provide. Our comprehensive approach means you don’t need to coordinate with multiple contractors or worry about compatibility issues between different systems. We handle everything from initial system design and installation to ongoing maintenance and emergency repairs, creating a seamless experience that saves you time and eliminates the hassle of managing multiple service providers.

Our team of certified technicians undergoes continuous training to stay current with evolving HVAC technologies and industry best practices. We use advanced diagnostic equipment and cutting-edge software programs to accurately analyze system performance, identify potential issues before they become costly problems, and optimize your equipment for maximum efficiency. This technological approach, combined with decades of hands-on experience serving the Greater Moses Lake Area, enables us to provide precise solutions tailored to your specific comfort requirements and budget constraints.

What They're Saying

This was my first bi-annual check up with Kaleb, he did so much more than the last 4 times they came out. He clean out so much that had been left undone all the other times and the system is working so much better now! He was awesome told me what he was doing, things to watch out for in the future, ...continue reading

Basin - Russell R
Google Review

Kaleb was fantastic. Thorough, knowledgeable and took the time to explain what he was doing and why. We've always been pleased with Basins service, staff, and reasonably priced.

Basin - DE L
Google Review

Very professional and knowledgeable. They replaced my outdoor faucet and indoor plumbing in a timely manner. They communicated about all the work to be done and completed the job to my satisfaction. Would use them again.

Basin - DJ D
Google Review

Terry & James were quick and efficient! They hooked up my dishwasher and then ordered and installed a water softener. They were kind, explained how to work everything and were great to work with! I high recommend!!

Basin - Becky A
Google Review

Thank you Express Septic for excellent service today. Tim and Josh came out to do a site inspection and help locate the tank. They arrived on time and went right to work. They quickly located the tank, completed the inspection, and answered all of my questions.

Express Septic - Ed T
Google Review

Always friendly and sounds happy to answer any questions. And informative with their answers. And able to schedule service quickly. And when they show up they are polite and professional.

Express Septic - Robbie W
Google Review

I cannot speak highly enough of this company. They pumped and inspected a couple years ago, and this week I developed a clog. Before sending someone out and costing me more money, they actually stayed on the phone with me and walked me through how to clear it on my own. 100% recommend them!

Express Septic - TTRTF
Google Review

Great local company! Just had my septic tank pumped this morning. They were available, courteous, clean, and professional. Great job done and Isaac is wonderful! Highly recommend. Definitely will be the company I use for all septic services!

Express Septic - Stephen & Erica W
Google Review

Heating and Cooling Excellence

We understand that reliable climate control is essential for maintaining comfortable living and working environments throughout the year. Our heating services encompass furnace installation, repair, and maintenance for all major brands and models, including high-efficiency gas furnaces, electric heating systems, and heat pumps. During installation, we perform detailed load calculations to ensure proper sizing, which directly impacts system efficiency, operational costs, and equipment longevity. Our technicians evaluate factors including square footage, insulation levels, window placement, and local climate patterns to recommend systems that deliver optimal performance without unnecessary energy consumption.

For cooling solutions, we offer comprehensive air conditioning services ranging from central AC systems to ductless mini-splits and commercial rooftop units. Regular maintenance plays a crucial role in preventing unexpected breakdowns during peak summer months when you need cooling most. Our preventive maintenance programs include thorough inspections of refrigerant levels, electrical connections, condensate drainage systems, and mechanical components. We clean coils, replace filters, calibrate thermostats, and perform efficiency tests to ensure your system operates at manufacturer specifications while minimizing energy costs.

Indoor Air Quality and Refrigeration Services

Indoor air quality significantly impacts health, comfort, and productivity, yet many property owners overlook this critical aspect of their HVAC systems. We offer comprehensive air quality solutions including advanced filtration systems, UV light purifiers, humidity control equipment, and ventilation improvements. Our technicians assess your current air quality challenges, whether dealing with allergens, dust, volatile organic compounds, or excessive moisture, and recommend targeted solutions that integrate seamlessly with your existing HVAC equipment.

Our refrigeration expertise extends beyond residential applications to encompass commercial refrigeration systems essential for restaurants, grocery stores, and food service operations throughout Moses Lake, Ephrata, Othello, Cascade Valley & Soap Lake, WA. We service walk-in coolers, reach-in refrigerators, ice machines, and specialized refrigeration equipment, understanding that reliable operation is crucial for business continuity and regulatory compliance. Our technicians are trained in EPA-certified refrigerant handling procedures and stay current with evolving environmental regulations affecting refrigerant types and system designs.

Featured Offers

Maintenance Agreements

Click the button below to learn more about our residential and commercial maintenance agreements!

February Special!

$15 OFF Septic Pumping
Residential only Must present coupon at time of purchase. Please contact Basin Service at 509-350-5258 for more information. Cannot be combined with any other offers.

Trouble with Clogged Drains?

February Only Plumbing Special!
FREE camera inspection when you schedule drain cleaning service on qualifying drains. Must present coupon at time of purchase. Please contact Basin Service at 509-350-5258 for more information. Cannot be combined with any other offers.

Carrier Cool Cash

Up to $1700 rebate for Qualifying Carrier Systems. The promotion runs from 9/9/24 through 11/23/24.

Call us at 509-350-2150 for more details.

Expires: 11/23/2024

$50 Off New Hot Water Heater or Water Softener

With Installation
Must present coupon at time of purchase. Please contact Basin Refrigeration at 509-350-2150 for more information. Cannot be combined with any other offers.

$10 Off Drain Cleaning

Get service in HOURS - not days!
Must present coupon at time of purchase. Please contact Basin Refrigeration at 509-350-2150 for more information. Cannot be combined with any other offers.

$100 Off New Comfort HVAC System

Save Energy & Money with $100 Off a New Comfort Heating & Cooling System!
Must present coupon at time of purchase. Please contact Basin Refrigeration at 509-350-2150 for more information. Cannot be combined with any other offers.

$25 Off Complete Duct Cleaning

Ask about our FREE video duct inspection. See what's in your ductwork!
Must present coupon at time of purchase. Please contact Basin Refrigeration at 509-350-2150 for more information. Cannot be combined with any other offers.

Carrier Authorized and Ready to Serve

Maintaining our qualification as a Carrier Factory Authorized Dealer demonstrates our commitment to excellence and technical proficiency. This authorization requires meeting stringent standards for technician training, customer satisfaction, and business practices. It provides our customers with access to extended warranties, priority equipment availability, and factory-direct technical support that non-authorized dealers cannot offer. Serving The Basin Since 1977, we’ve established lasting relationships with suppliers and manufacturers that benefit our customers through competitive pricing and expedited equipment delivery when time-sensitive replacements are necessary. Our longevity in the industry reflects our dedication to ethical business practices, quality workmanship, and customer satisfaction that extends beyond the completion of each service call.

Professional Plumbing Services

Our plumbing division handles everything from routine fixture installations to complex repiping projects and emergency leak repairs. We diagnose and resolve issues with water heater systems, including traditional tank models, tankless units, and hybrid heat pump water heaters. Our expertise extends to drain and sewer lines, where we utilize video inspection technology to identify blockages, root intrusions, and pipe deterioration. We also specialize in fixture upgrades, installing water-efficient toilets, faucets, and showerheads that reduce water consumption without sacrificing performance.

Complete Electrical Solutions for Your Property

Basin Refrigeration provides comprehensive electrical services for both residential and commercial properties throughout the Greater Moses Lake Area. Our licensed electricians handle everything from electrical panel replacements and service upgrades to troubleshooting lights and outlets, ensuring your property’s electrical system operates safely and efficiently. Whether you’re planning a remodel, building new construction houses and outbuildings, or need lighting and outlet installations, our team brings decades of experience and technical expertise to every project. We understand that electrical issues can’t wait, which is why we offer prompt, professional service with a commitment to quality workmanship and code compliance. From diagnosing complex electrical problems to complete system installations, Basin Refrigeration delivers the reliable electrical solutions you need with the same dedication to excellence that has made us a trusted name in the Basin since 1977.

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